About the Job

 

World Financial Group offers a wide array of innovative financial services and products with a common purpose. Our mission is to help individuals, families,

and businesses build, protect, and preserve their hard-earned assets.

With more than a century of experience, we have built a reputation on solid management, sound decisions, and consumer confidence.

World Financial Group is an AEGON company.AEGON is an international life insurance, pension and asset management company based in The Hague, the Netherlands,

with businesses in over 20 markets in the Americas,Europe and Asia.

AEGON companies employ approximately 28,000 people and serve some 40 million customers across the globe.  AEGON takes pride in balancing a local approach

with the power of an expanding global operation.? Respect, quality, transparency and trust constitute our core values as
the company continually strives to meet the expectations of customers, shareholders, employees and business partners.

As an associate you are backed by the marketing and administrative muscle of the WFG Executive Headquarters and the support of experienced field leaders who

have each built a successful financial services business from the ground up. The more than 300 employees at the headquarters go to work
each day with one goal in mind: helping you build your business. These employees and every leader in the field are dedicated to helping you succeed.

We offer the opportunity for professional growth and advancement. Our guiding philosophy is "Respect People, Make Money and Have Fun." This simple and direct

philosophy has helped AEGON grow into one of the largest insurance and financial service organizations in the world.

As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US. We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.

Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join an organization with the size of a 1,000 branch bank network, and with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. Your position will report to the Branch Manager.

Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also let's you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.

The successful candidate will have the following qualifications:

High School Diploma or equivalent.At least 6 months of cash handling or retail service experience is required. Excellent interpersonal skills and professional manner. Ability to cross-sell products and services preferred. Prior experience in being evaluated by customers is preferred. Good verbal communication skills. Computer skills to include the ability to work in Windows based systems. Aptitude for mathematics. Ability to lift heavy coin as well as stand on feet for a long period of time. Ability to work evenings and weekends based on branch needs. Ability to communicate in another language is a plus.

PNC is committed to offering you a comprehensive and competitive benefits package. We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.

Options you may be able to consider include:

Medical and Dental Coverage Life Insurance Part Time Benefits Education Assistance Paid Training Paid Vacation Competitive PayShift Differential 401(k) Flexible Schedules Growth Opportunity Work/Life Balance

PNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SOQualifications


National City is now a part of PNC.

Job:  RT-Banking Center Service

Organization:  593410-WEST CONSUMER BANK DIVISION

Hours Per Week:  20.00

Shift:  1st Shift

Weekly Schedule:  Monday-Friday: 1:15-5:15 & Saturday: 8:45-12:15

Responsibilities:  Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
 
Ability to work within established policies, procedures and guidelines.
Identify customer needs and refer financial products and services.
Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.
Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.
May be required to work Saturdays and or extended hours as needed. 

Employment Type:   Regular

Full/Part Time:   Part-time

Division:   Division Retail

Job Description:   GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.ESSENTIAL DUTIES & RESPONSIBILITIES: Customer ServiceA. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential.E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Bank Operations/TransactionsA. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.ReferralsA. Consistently meet or exceed sales referrals as set by management.B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.SUPERVISORY RESPONSIBILITIES: N/A

General Summary:
 
Under general supervision and following established policies and procedures as well as all applicable banking laws and regulations, including BSA and AML, provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards.  Provides exemplary customer service. Processes a variety of financial transactions in a timely and accurate manner.  Maintains security of assigned cash, balancing each day’s transactions and verifying cash totals.  
 
Monday-Friday with Rotating Saturdays with flexible availibility between 7am-7pm.

Responsibilities and Duties:

1.  Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis.  Meets or exceeds secret shop score expectations.  (20% - E)
2.  Responsible for balancing each day’s transactions and verifying cash totals.  Responsible for locating any cash differences and ensuring that they are properly accounted for.  Meets or exceeds balancing expectations.  (20% - E)
3. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.  Meets or exceeds referrals expectations.  Consistently and accurately uses CRM program. (20% - E)
4.  Processes all transactions efficiently and accurately.  Meets or exceeds POD error expectations. (15% - E) 
5.  Ensures full compliance with and implementation of all bank policies and procedures.  Is familiar with and has working knowledge of appropriate banking regulations.  (10% - E)
6.  Maintain confidentiality of customer account information, security alarm codes,  and general codes used within the facility.  Ensures effective implementation of bank security policies and procedures, and attends annual security and BSA training. (10% - E)
7.  All other special projects, reports and duties as assigned.  (5% - M)

Employment Type:  Regular

Full/Part Time:  Part-time

Division:  Division Retail

Job Description:  GENERAL FUNCTION:   PART TIME

Location:  1319 Michigan NE, Grand Rapids, MI  49503

Schedule # 1   W 9:00-5:30, Th 1:00-5:30, F 1:00-5:30, S 9:00-12:30

Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.

ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A

Under immediate direction, provides prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customers needs with suggestions appropriate to the bank�s services. Follows the established policies for this area, in accordance with the bank and the supervisor�s direction. Process deposits and pays out funds in accordance with bank procedures, to record all transactions accurately and balance each day�s operations.

Essential Job Function:
� Customer service
� Receives cash and checks for deposit, verifies amounts, and looks for check endorsements.
� Examines cash carefully to guard against acceptance of counterfeit checks and identification.
� Enter transactions into computer and issue customer receipts.
� Sells and prepares money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers checks and certificates of deposit.
� Processes western union wires and cash advances.
� Cross-sells bank services and products.

Additional Requirements:
Performs other tasks requested by supervisors as they relate to the bank and its functions.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this position.
� Periodic standing and walking (to get money orders, approvals, etc.)

Under immediate direction, provides prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customers needs with suggestions appropriate to the bank�s services
Follows the established policies for this area, in accordance with the bank and the supervisor�s direction
Process deposits and pays out funds in accordance with bank procedures, to record all transactions accurately and balance each day�s operations

Receives cash and checks for deposit, verifies amounts, and looks for check endorsements
Examines cash carefully to guard against acceptance of counterfeit checks and identification
Enter transactions into computer and issue customer receipts
Sells and prepares money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers checks and certificates of deposit
processes western union wires and cash advances
Cross-sells bank services and products
Performs other tasks requested by supervisors as they relate to the bank and its functions

Financial Aid Coordinator
 
At Ross Education, we provide high quality allied healthcare training programs that allow graduates to begin rewarding careers in the healthcare industry.  As a Financial Aid Coordinator, you will help people to find the financial means to take the first steps toward those careers.  You will explain financial aid sources in detail, assist them with their forms, and then process that information through Ross’ system as well as state and national agencies.  You will be processing grants and loans as well as accepting tuition payments.
 
Our campus in Ann Arbor, MI needs a part-time (30 hours) Financial Aid Coordinator with the vision and drive to assist in producing tomorrow’s skilled workforce. 
 
We offer our employees:

A positive work environment where you will see how your work makes a difference in people’s lives
Comprehensive benefit package – 401k, vacation and tuition assistance
Opportunities to grow and advance

 
This position will pay $12 to $14 per hour.
Are you looking to enhance the lives of others? Join our team and share in our belief that hard work leads to success! Ross Medical Education Centers have offered short-term vocational and career training programs for more than 30 years. Ross operates in 14 communities in Michigan, Ohio and Indiana and has prepared thousands of individuals for careers in healthcare.

WHAT YOU WILL DO:
Outgoing, customer-service oriented individuals needed to play the key role as lead representative for Sovereign Bank to our customers and our communities.

Provide world-class customer service; greet customers, pleasantly provide full undivided attention to their needs
Efficiently process customer transactions
Use high drive and desire to uncover additional customer needs beyond the immediate transaction and refer customers for additional products and services



Sovereign Bank Team Members receive:

Competitive Pay
Medical, Dental and Vision Plans
401(k)
Incentive Bonus Programs



* WHEN SEARCHING OR APPLYING TO THIS JOB, PLEASE REFERENCE JOB ID #: 38193